|
Privacy
DeLuca’s policy is to respect and protect the privacy of our users. DeLuca agrees to exercise reasonable
precautions to maintain the confidentiality of information provided by you in connection with this web site (the “Site”).
Browsing
DeLuca does not collect personal information about individuals browsing this Site (“Visitors”) except when specifically
and knowingly provided by such Visitors and will not sell, rent or trade personal information about Visitors to any third party.
Information Requested
When a Visitor requests information regarding a DeLuca Community and provides personal contact information, that
information is used to enable DeLuca to promptly and efficiently reply to the Visitor’s request. Any additional
personal information, provided to DeLuca in response to survey questions or in response to additional registration
questions, is used by DeLuca to ensure that we are offering products and services that meet the needs of our
clients. DeLuca will not sell, rent or trade personal information about Visitors who make requests to any third party.
Buyers
If you decide to purchase a home in a DeLuca Community, you will be asked to sign our standard sales agreement (the
“Sales Agreement”). The Sales Agreement (a copy of which can be obtained from your sales representative) states that we
may share your personal contact information (name, address, telephone, and email address) with the subcontractors that
are involved in the construction of your home. This is done to help facilitate the design-selection process and to
improve customer satisfaction.
Borrowers
If you decide to finance the purchase of your home through DH Financial (a joint venture between Deluca Enterprises,
Inc. and Wells Fargo Home Mortgage), you will be expected to provide personal information to DH Financial. Please
review the Privacy Policy of DH Financial.
Realtors
DeLuca provides a registration page on this Site for realtors. The data collected from realtors is used by DeLuca to assist
registered realtors in their efforts to market DeLuca homes. By registering, you are giving your approval for DeLuca to send
e-mail messages to you regarding sales opportunities at DeLuca Communities. You may opt-out of receiving such
communications. (See below for Opt-Out Procedures.)
Notwithstanding any of the foregoing, DeLuca may also disclose personal information in special cases: (1) when we have reason to
believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be
causing injury to or interference with (either intentionally or unintentionally) DeLuca’s rights or property or anyone that could be
harmed by such activities; (2) when, after good faith research, we believe that the law requires it; (3) to DeLuca’s sales and
marketing personnel and its suppliers, business partners, regional managers and/or sales representatives as necessary to provide
service or information to you that you have requested; and (4) in situations involving threats to the physical safety of any person.
Links
This Site contains links to other web sites, including to sites maintained by Wells Fargo Home Mortgage. DeLuca
is NOT responsible for the privacy practices or the content on these other web sites. DeLuca does not disclose unique identifiers to
those responsible for the linked sites. The linked sites, however, may collect personal information from you when you enter their site. This
collecting of information is not subject to DeLuca’s control. To ensure protection of your privacy, always review the privacy policies
of the sites you visit when linking from this Site.
"Cookies"
You should be aware that non-personal information and data may be automatically collected through the use of "cookies." "Cookies" are small text
files (no larger than 4k) stored as text on a computer hard drive. Web sites can use cookies to recognize repeat visitors, facilitate the
visitor's ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content
improvements. “Cookies” are not programs that come onto a visitor's system and damage files. The use of “cookies” is common in the Internet
industry, and many major web sites use them to provide useful features to their customers. Generally, “cookies” work by assigning a unique
number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of
“cookies”, there is a simple procedure in most browser software that allows the visitor to deny or accept the cookie feature.
Security Statement
In an effort to safeguard your personal information, it is protected by Secure Sockets Layer (SSL). We use SSL encryption to protect credit
card numbers, online order forms and other confidential information from interception and hacking. We use SSL because we believe that it provides
reliable and secure operations infrastructure and comprehensive security, trust, and authentication practices.
Data Integrity
DeLuca considers its customer’s privacy of utmost importance and data integrity integral to the success of the company. Customer data is
stored securely on the DeLuca Network and protected by Internet firewall technology to ensure accuracy and reliability of your personal information.
How You Can Review or Correct Your Personal Information
You can contact DeLuca at: salesadmin@delucahomes.com to
ask if we are keeping personal information about you. If we do have personal information about you, we will provide you with a readable copy
of such personal information at no charge. Factual errors in your personal information, including out-of-date information, can be corrected by
sending us a request that credibly shows our error.
Opt-Out Procedures
You may always opt-out of receiving communications from us and/or from our receiving or maintaining your personal information. To remove any personal
information from our database or to not receive future electronic communications from DeLuca, send an e-mail message to:
optout@delucahomes.com with the word "remove" in the subject line.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. We do not collect or maintain information at the Site from
persons we know to be under age 13, and no part of our Site is designed to attract anyone under age 13. Please do not communicate
with or contact us if you are under age 13.
Enforcement
If for some reason you feel your privacy has been violated by DeLuca’s mishandling of your personal information, please
contact privacydisputes@delucahomes.com and
someone will contact you promptly regarding your specific issue.
Wells Fargo Home Mortgage is a Division of Wells Fargo Bank, N.A
|